pbid Privacy Policy

This page describes what we collect when you use pbid and how we keep that data protected. We at pbid take your privacy seriously—we encrypt your payment information, limit access to your personal data, and do not sell your information to third parties. Our commitment is to be transparent about what we collect, why we collect it, and how you can exercise your rights over your data.

Our privacy practices comply with applicable data protection regulations in the jurisdictions where we operate. We process your data only for purposes directly related to your pbid account—account verification, payment processing, fraud prevention, and customer support. We do not use your data for marketing purposes without your explicit consent, and we do not share your information with unrelated third parties.

If you have questions about how we handle your data, how to access or delete your information, or how to exercise your privacy rights, our support team is available through the contact methods listed at the end of this policy.

What data we collect on pbid

We collect different categories of data depending on how you interact with pbid. When you create an account, we collect your email address, phone number, and a password you set. We use your email and phone for account verification and to send you important notifications about your account status, withdrawals, or security alerts.

When you verify your identity for your first withdrawal, we collect a government ID photo and a selfie. We use these to confirm you are the account holder and to comply with anti-money-laundering regulations. We store these documents securely and do not share them with third parties except where required by law.

We also collect gameplay data—your bets, game outcomes, balance history, and session timestamps. This data helps us detect fraud, resolve disputes, and provide you with an accurate account history. We do not use this data to profile you or make automated decisions about your account eligibility.

We at pbid encrypt all payment data in transit and at rest. Your balance, transaction history, and personal information are protected by industry-standard security practices.

How we use your data on pbid

We use your data for specific, legitimate purposes. Your email and phone are used for account verification and to send you security alerts—for example, if we detect unusual login activity or if you request a password reset. Your payment information is used solely to process your deposits and withdrawals. Your identity documents are used to verify your account and comply with regulatory requirements.

We use your gameplay data to detect fraud, investigate disputes, and provide you with accurate account statements. We also use aggregated, anonymized data to improve our platform—for example, to identify which games are most popular or to optimize our payment flow. This aggregated data cannot identify you personally.

We do not use your data for marketing purposes unless you have explicitly opted in. We do not sell your data to third parties. We do not use your data to build profiles for targeted advertising. Our use of your data is limited to what is necessary to operate pbid, protect your account, and comply with applicable law.

Account data

Email, phone, password hash — used for verification and security alerts only.

Payment data

Payment method, amount, transaction timestamp — processed by our payment partners; we do not store card or wallet credentials.

Identity documents

Government ID photo and selfie — stored securely and used only for verification and regulatory compliance.

Gameplay data

Bets, outcomes, balance history — used for fraud detection, dispute resolution, and account statements.

Third-party processors and data sharing

We work with third-party service providers to operate pbid. Our payment processors (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) handle your payment information directly—we do not store your full payment credentials. Our hosting provider stores our servers and databases. Our email service sends you account notifications. These third parties are bound by confidentiality agreements and are not permitted to use your data for their own purposes.

We may disclose your data if required by law—for example, if a court orders us to provide information, or if we are required to comply with anti-money-laundering regulations. We do not voluntarily share your data with government agencies or law enforcement unless legally compelled. We do not share your data with marketing partners, data brokers, or unrelated third parties.

Your rights regarding your data on pbid

You have the right to access your personal data. You can view your account information, transaction history, and gameplay data by logging into your pbid account. You can also request a copy of all data we hold about you by contacting our support team.

You have the right to correct inaccurate data. If your email, phone, or other account information is incorrect, you can update it through your account settings or by contacting support.

You have the right to object to certain uses of your data. If you do not wish to receive security alerts or account notifications, you can adjust your notification preferences in your account settings. However, we will continue to send critical security alerts regardless of your preferences.

Cookies and tracking on pbid

We use cookies to maintain your login session and to remember your preferences. These cookies are essential for pbid to function—without them, you would need to log in on every page. We do not use cookies for tracking or profiling. We do not use third-party analytics cookies that would track your behavior across other websites.

You can disable cookies in your browser settings, but doing so may prevent pbid from functioning correctly. We do not use pixel tags, web beacons, or other tracking technologies beyond essential session cookies.

Data retention and security on pbid

We retain your data only as long as necessary to provide pbid services and comply with applicable law. Your account data is retained for as long as your account is active. Your transaction records are retained for a minimum of five years to comply with financial regulations and to resolve disputes. Your identity documents are retained for the duration of your account plus a retention period for regulatory compliance.

We protect your data using industry-standard encryption and security practices. All payment data is encrypted in transit using TLS (Transport Layer Security). Your password is hashed and salted—we do not store your password in plain text. Our servers are protected by firewalls and access controls. We conduct regular security audits and penetration testing to identify and address vulnerabilities.

Our servers may be located outside your jurisdiction. By using pbid, you consent to your data being transferred to and processed in jurisdictions where we operate. We ensure that any such transfers comply with applicable data protection regulations.

Changes to this privacy policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by posting the updated policy on this page and updating the effective date. Your continued use of pbid after such changes constitutes your acceptance of the updated policy.

Contact us about your privacy on pbid

If you have questions about this privacy policy, how we handle your data, or how to exercise your privacy rights, please contact our support team. You can reach us through the help channels listed on pbid. We will respond to your inquiry within a reasonable timeframe. If you are located in Jakarta, Surabaya, Bandung, or Medan and have concerns about how we handle your data, you may also contact your local data protection authority.

Our privacy commitment on pbid

We at pbid are committed to protecting your privacy and handling your data responsibly. We collect only the information necessary to operate our platform, verify your identity, process your payments, and comply with applicable law. We do not sell your data, do not use it for marketing without your consent, and do not share it with unrelated third parties.

Your data is encrypted, stored securely, and accessible only to authorized pbid staff and our trusted service providers. You have the right to access, correct, and delete your data, subject to legal and regulatory requirements. We retain your data only as long as necessary and delete it when no longer needed.

This privacy policy applies to all pbid services—sportsbook (Liga 1, Piala AFF, Champions League), live dealers, slots, esports, and virtual sports. Our privacy practices are consistent across all these offerings. If you have any questions about how we handle your data or how to exercise your privacy rights, our support team is available to assist you.